Privacy policy

In accordance with Regulation (EU) 2016/679 and applicable data protection law, we inform you about the processing of your personal data.

Data controller

ALTE FRANKFURT SL, VAT B36234094, PO-549, 95, 36627 Vilanova de Arousa, Pontevedra, Spain. Email: info@hotelaltefrankfurt.com.

Data we process

We may process: name, email, phone, message and dates or details of your enquiry if you provide them when contacting us.

Purpose

To respond to enquiries and manage accommodation, restaurant or event requests.

Legal basis

Your request, pre-contractual measures and legitimate interest in responding to communications.

Retention

For as long as necessary to respond to and manage your enquiry.

Rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@hotelaltefrankfurt.com.

Complaints

You have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).